1. Introduction
This Privacy Policy explains how iotourist.com collects, uses, stores, and protects your personal information when you use our mobile modem rental and eSIM services.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
• Full name, passport or national ID information (for identity verification)
• Email address and phone number
• Billing and payment information
• Travel information (destination country and rental period)
• Device information (for eSIM compatibility)
• IP address, browser type, and technical usage data
3. Purpose of Data Collection
We collect personal data for the following purposes:
• Identity verification and fraud prevention
• Processing payments and activating services
• Delivering mobile modem and eSIM services
• Customer support and communication
• Compliance with legal and telecommunications regulations
• Improving website performance and user experience
4. Legal Basis for Processing (GDPR Compliance)
We process your data based on:
• Contractual necessity (to provide the service you request)
• Legal obligations (telecommunication and regulatory compliance)
• Legitimate business interests
• Your consent, where applicable
5. Data Sharing
• We do not sell or rent your personal data to third parties.
• Data may be shared with telecom operators, payment providers, logistics partners, or legal authorities when necessary to provide services or comply with the law.
• In case of legal misuse of the service, information may be shared with competent authorities.
6. Data Retention
• Personal data is retained only for as long as necessary to fulfill contractual and legal obligations.
• Financial and transaction records may be stored according to tax and regulatory requirements.
7. Data Security
• We implement technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
• Secure servers, encryption protocols, and restricted access systems are used to safeguard personal information.
8. Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Restrict or object to certain processing activities
• Request data portability
• Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us through the official communication channels listed on our website.
9. Cookies and Tracking Technologies
• Our website may use cookies and similar technologies to enhance user experience and analyze traffic.
• You can manage cookie preferences through your browser settings.
10. International Data Transfers
• Since our services operate internationally, your data may be processed in different countries.
• We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
11. Changes to This Policy
• We reserve the right to update this Privacy Policy at any time.
• Updated versions will be published on this page with the effective date.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us through iotourist.com.
By using our services, you confirm that you have read and understood this Privacy Policy.